How long does delivery take?

Delivery typically takes 2-3 business days within Germany and up to 5 business days to other EU countries. For delivery outside EU it depends, but usually not more than 2 weeks.

Is it a new or refurbished product?

It's brand new unopened original product.

Can I get invoice as company?

Yes! During checkout, check "I have a VAT number" in the shipping address section, enter your VAT number, and select the option to remove VAT. The invoice with reverse charge will be generated automatically and attached to your confirmation email.

What if product damaged during delivery?

Delivery is insured, and we as store take full responsibility for that. If product damaged, please send us email to initiate return.

Can I return the product?

Yes, you have 14 days to return the product. More details in our Return Policy.

Yes, we offer a 2-year warranty on all products.

What payment methods do you accept?

We accept credit cards, debit cards, and bank transfers for your convenience.

Do you ship for free?

Yes, we offer free shipping on all orders across Europe.

Which countries do you ship to?

We ship worldwide to all countries with free shipping on every order.

How do I make a warranty claim?

Contact our customer support with your order number and a description of the issue. We will arrange a replacement or repair within the 2-year warranty period.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

How long does international delivery take?

Delivery to EU countries typically takes 2-5 business days. For countries outside the EU, delivery takes 5-14 business days depending on the destination.

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RockShox Pump adapter for Monarch (00.4315.027.010) black

Cane Creek Valt Superligero Steel 2 X 500 Mm Spring Schwarz 500 lbs

RockShox Air Can Upgrade Kit Deluxe/SDeluxe MegNeg 185/210X47.5-55mm

RockShox Federgabel Service-Kit Recon Silber Gabel Service-Kit Basic (2013-2015)

RockShox 2055980157

RockShox Charger2 Rlc Crown 120 Mm Damper Upgrade Kit For Sid/reba/bluto Schwarz

RockShox Service Kit Reverb Stealth B1 V2 11.6818.051.007,200Std.1Jahr

Fox Racing Shox Forx Dust Wiper Seal Kit Low Friction 38mm

RockShox Charger2.1 Rc2 Crown High Speed Damper Upgrade Kit For Boxxer 27.5/29´´ Schwarz

Fox Racing Shox Ball bearing installation bushing set 8 mm 7-piece (812-06-096-KIT) black

Fox Steel Mounting Hardware 5 Units black 8 x 16.46 mm

RockShox 2051996515

RockShox 2051996317

RockShox Service Kit Full-Pike SA Upgraded 11.4018.027.003

RockShox Shock-Service Kit Full Monarch Plus B1 Monarch Plus B1(2014-2015)

RockShox 2055910744

RockShox Federgabel Service-Kit Sektor RL Reba SID (2012-2014) Fork Service-Kit Basic

RockShox Service Kit A1 200 h for Recon RL (00.4315.032.650) black

RockShox Air Can Upgrade Kit RockShox Linear XL 57,5-65mm, Deluxe C1+/Super Deluxe C1+

Fox Racing Shox Shock bushing kit SS 10x22.2mm

RockShox HR Shock ServiceKit SuperDeluxe RT3 A1,200 Stunden,00.4315.032.617

RockShox Charger2.1 Rct3 Crown Damper Upgrade Kit For Pike 27.5´´ Boost Schwarz,Silber

RockShox Charger Rc2/rct2/rct R Fork Rebound Damper Knob Kit For Lyrik/pike/boxxer Schwarz